Shipping is completely FREE on all orders within the United Kingdom. No minimum purchase required!

Take a photo or video of the damage within 30 days of receipt and email it to us at support@mywalldecors.comwith your order number. Once verified, we'll issue animmediate full refund no need to return the item.

Refunds are processed within 7 business days after we receive the returned item. Depending on your bank or card provider, it may take an additional 3–5 days to appear on your statement. Refunds are issued to the original payment method.

You have a 24-hour window from the time of purchase to request a cancellation or modification. Contact us at support@mywalldecors.comas soon as possible. After 24 hours, your order may have already been dispatched.

Absolutely. Our store is PCI compliant and uses SSL encryption, the same security standard used by major banks. Your payment details are fully encrypted and never stored on our servers.